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MDPC DIRECTORS

Tyler Maugle

Founder / Managing Director

Tyler entered the freight industry at 16, gaining hands-on experience and building expertise early on. He worked with global companies and spent time in the UK, where he strengthened his foundation in customs and freight operations.

At 21, he earned his Australian Customs Brokers License, setting the stage for his entrepreneurial journey. In 2009, he launched A Plus Freight and Customs Services to support companies with customs brokerage and logistics services.

After years of networking and building partner relationships, Tyler officially launched MDPC on August 17, 2015.

Tyler continues to empower partners with passion and dedication while driving MDPC’s strategic growth.

Bill Maugle

Director

Bill began his career in the U.S. domestic freight forwarding sector in 1972, leveraging his Computer Science background. He gained experience across customer service, domestic sales, and international business before moving to Australia in 1978 as the Country Manager for a U.S.-based company.

He later launched and expanded Airborne Express operations in Australia and New Zealand, serving as Director until 1986. From 1987 to 2000, Bill was Shareholder and Director of International Freight Services (IFS), growing the business from four employees to 155. After selling IFS to UTI in 2000, he became General Manager for Business Development, managing a portfolio valued at A$35 million annually until 2017.

In August 2015, Bill co-founded MDPC with his son Tyler, and provides unrivalled guidance to its leadership team.

From 2017, Bill has been actively selling U.S – Australia co-load services for a leading U.S Consolidator.

His career reflects a legacy of leadership and innovation that continues to shape MDPC’s future.

MDPC MANAGEMENT TEAM

Ryan Holt

Chief Operating Officer

Ryan brings over 20 years of experience in the logistics industry, beginning his career in 2002 with a large multinational freight forwarder. He advanced through various roles before achieving his first managerial position.

In 2007, he completed tertiary education at TAFE NSW, passed the National Customs Examination, and earned his Customs Brokers License. He later served as Operations Manager for a medium-sized international firm before joining an Australian start-up as General Manager of Operations in 2015, helping it grow into one of the country’s leading digital logistics providers.

Known for his problem-solving mindset and approachable leadership style, Ryan enjoys mentoring teams and finding innovative solutions to complex challenges. As COO at MDPC, Ryan drives operational excellence and sustainable growth while supporting teams across the organization.

Paul Joaban

Philippines Site Manager

Paul brings over 22 years of experience in projects, process improvements, operations management, automation, and offshoring across industries such as shipping, logistics, ship management, consumer goods, analytics, finance, service desk, and customer service.

He has led day-to-day operations, system support, automation, and global marine payroll, and was part of the team that introduced Lean Six Sigma in a shared service center. Paul is recognized for his hands-on leadership and his ability to motivate and develop team members.

Today, Paul oversees all aspects of MDPC Manila, ensuring smooth operations, a strong service culture, and continued growth.

Jona Maugle

Finance Manager, Human Resources & Administration

Jona holds a Bachelor’s degree in Business Administration, majoring in Human Resource Development Management and has over 13 years of experience in finance, HR, administration, and payroll.

She has managed HR and administrative functions for organizations with more than 100 employees. Her expertise spans recruitment, policy implementation, learning and development, compensation, engagement, and compliance. Jona had also supported international recruitment, including visa assistance for Filipino workers.

She is known for her meticulous attention to detail, warm approach to people management, and dedication to creating a supportive work environment. At MDPC, she leads Finance, HR, and Administration, ensuring both the organization and its people are well supported.

Bryan Jon Ramiento

Day Shift Operations Manager

Bryan holds a Bachelor’s degree in Customs Administration and has more than 13 years of experience in the customs and freight industry. He began as a Customs and Forwarding Representative, working with multiple clients, overseas agents, and import documentation.

As one of the first three staff members hired at MDPC Manila, he advanced from Data Processing Specialist to Operations Manager, playing a key role in the company’s early growth, expanding from seven partners to over 35. He has demonstrated strong expertise in customs, freight, and account management. Bryan is recognized for his practical approach, attention to detail, and ability to mentor younger team members.

He now manages all partners in the Manila Day Shift, leading the operations team, assisting new account implementation, handling escalations, and driving success.

Sweet Dawn Garcia

Mid Shift Operations Manager

Sweet earned her Bachelor’s degree in Customs Administration and obtained her Philippine Customs Broker License in 2017. She began her career as a Documentation Officer at an export consolidator, gaining over three years of industry experience.

She joined MDPC’s Support Group, handling roles for new and existing accounts. In 2022, she was promoted to Night Shift Operations Assistant Manager before stepping into her current role. Sweet is recognized for her calm, solution-oriented approach and her ability to handle complex accounts efficiently.

She leads MDPC’s Mid Shift Operations, ensuring strong account management and smooth operations.

Oscar Descalzo Jr.

Night Shift Operations Manager

Oscar graduated cum laude with a Bachelor’s degree in Customs Administration, receiving awards in both Customs and Tariff. He obtained his Philippine Customs Broker License at 21 and has over seven years of industry experience.

He began as Data Processing Specialist, advanced to Team Leader within a year, and at 24 was promoted to Night Shift Operations Manager. Oscar is admired for his leadership, technical expertise, and ability to motivate high-performing teams.

He presently leads MDPC’s Night Shift Operations, ensuring top-tier performance and a premium service for partners.

Cristian Paulo Tinawin

Support Operations Manager

Paulo holds a Bachelor’s degree in Customs Administration and passed the Philippine Customs Broker Licensure Examination in 2015. He joined MDPC in 2016 as one of the first seven Manila staff, starting as a Data Processing Specialist before becoming Team Leader.

He gained expertise in escalations, process improvement, and reporting. He was instrumental in one partner’s transition from paper-based to paperless operations. Promoted to Implementation Lead in 2019, he later became Implementation and Project Manager. Paulo is known for his collaborative style and his ability to simplify complex workflows.

He now serves as Support Operations Manager, leading a 20-person team responsible for projects, implementations, business continuity, and system support in the Day Shift.

Niño Christian Aurellano

Night Shift Support Operations Manager

Christian holds a Bachelor’s degree in Customs Administration and passed the Philippine Customs Broker Licensure Examination in 2011. He is also a Certified Lean Six Sigma White Belt.

With over a decade of industry experience, he has worked in a local customs brokerage, the global service center of a major shipping company, and offshoring entities supporting freight forwarders in Australia, the UK, and the US. Christian is recognized for his analytical mindset, calm problem-solving approach, and focus on operational reliability.

He leads MDPC’s Night Shift Support Operations, responsible for projects, implementations, business continuity, and system support in the Night Shift, applying his expertise to ensure premium service and seamless operations.

OUR CORE VALUES Find reasons to choose us as your freight partner

Operational Excellence

We put emphasis on making sure that we deliver the tasks accurately, on time in the most efficient and effective way. We are dedicated to continuous improvement and consider every opportunity as growth and learning experience. We make sure that our processes can adapt to the ever-changing business environment of our clients.

Employee Focused

We take great care of our employees as they are a part of them MDPC Family. They are the single most important asset that we have. We make sure that there is a realistic balance between work and life. We value their contribution, seek their suggestions, and are  included in our decision making. We ensure that they are provided with the knowledge they need to effectively perform their job as well as being equipped with cross training abilities and the ability to train newly recruited staff. They are rewarded frequently for their efforts and as they progress within MDPC, including Promotions wherever possible within their teams.

Accountable

We work with the mindset that we are accountable for our actions. We take responsibility for our mistakes, make sure that corrective actions are put in place to ensure any errors cease by way of further training, updating notes and SOP’s if not captured initially.

Trusted Partner

We treat confidentiality with utmost importance. Confidential information is kept and protected. We will be happy to sign any confidential agreements/contracts our clients may request of us to ease any concerns. Without Confidentiality our business would not be sustainable. Our staff all sign strict confidentiality contracts with serious legal  amifications if broken. We are not just a 3rd party service provider, we are a partner. We move along with our  partners in fulfilling their operational strategic goals to comprehensively service their clients. By doing so propels their business and gives them a competitive edge against the competition.

Team Work

We collaborate with all clients and their employees. We build strong relationships with the people that we work with. We embrace all clients’ Manila office visits and ensure to make all our clients feel at home. For our employees at MDPC Manila, we have weekly basketball events, team building nights out, annual team building weekend away and anniversary celebration for another successful year of operation.

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