Meet our Team Specialised Service. Partnership Quality.

MDPC DIRECTORS

Tyler Maugle

Founder / Managing Director
  • Tyler has worked with over 10 Freight and Customs Companies since entering the freight Industry at an early age of 16 including stints of 3 years with 1 multinational and 5 years with another as well as overseas work in their overseas office in the UK.
  • Completed 2.5 years Tertiary Education at TAFE NSW after hours to be able to sit the National Customs Exam. Obtained Australian Customs Brokers License at age 21.
  • Created A Plus freight and customs services in 2009 during GFC and serviced over 6 companies simultaneously throughout the year in back up customs broker work / classifying.
  • Handled retail clients since 2009 including placing orders with agents or offices, quoting retail work and overall account managing via a network of options to facilitate the client’s needs.
  • Started working on the MDPC concept with first clients via vast networking over the years in June 2015 which was put into action and operating by August 17, 2015.

Bill Maugle

Director
  • Computer Science Educated prior to entering US Domestic Freight forwarding in 1972.
  • Customer service into domestic sales then into International business.
  • Transferred as Country manager for US-based company in 1978 – initial tenure of 2 years.
  • Opened and expanded the local operation for Airborne Express as Director of Australia and New Zealand until 1986.
  • Shareholder and Director of Australian Based forwarder from 1987 to 2000
    – grew from 4 to 155 staff.
  • Sold IFS- International Freight Services to UTI- 2000.
  • General Manager for Business Development at UTI gaining and managing a portfolio of A$ 35 million per annum until mid of 2017.
  • Started MDPC in partnership with his son Tyler Maugle in August 2015.
  • 2017 to current – Actively selling US-Australia co-load services for well-established USA operator.
  • Continued involvement in the development of outsourcing both operational functions and improvement in industry software platforms.

MDPC MANAGEMENT TEAM

Paul Joaban

Philippines Site Manager
  • Over 18 years of experience handling projects, process improvements, operations management, automations and offshoring for shipping, logistics, ship management, consumer goods, analytics, finance, service desk and customer service.
  • Worked for companies that are major players in Shipping and Logistics, Consumer Goods, Ship Management and Global Workplace management.
  • Headed the day-to-day operations of Key Client accounts, Business Process Improvement, System Support, Automation and Global Marine Payroll Departments.
  • First Certified Lean Six Sigma Greenbelt for the Manila Shared Service Centre of one of the biggest Shipping Companies in the world.
  • Currently overseeing all facets of MDPC Manila management including the preparation for the expansion of night services.

Bryan Jon Ramiento

Operations Manager
  • Achieved a bachelor’s degree in Customs Administration with over 10 years of combined experience in Customs and Freight Industry.
  • Worked as a Customs and Forwarding representative handling multiple clients, overseas agents and documentation processing for Import Department.
  • One of the first three hired staff of MDPC Manila. Started as an Operator and climbed the ladder to become the Operations Manager by stepping up when required, demonstrating skills and knowledge in Customs and Freight world and the capability of transitioning, and handling new accounts. Played a major role in MDPC’s growth to 7 clients and 30 staff.
  • Currently, he is the Operations Manager of MDPC, and is responsible for all client accounts in the Manila office; manages and leads the operations in ensuring that teams meet or exceed targets; implements new accounts, creates staffing plans, handles escalations and coordinates with respective departments to ensure a smooth transition to operations.

Jona Maugle

Finance Manager, Human Resources & Administration
  • Currently managing MDPC Financial Controllership, Human Resources and Administration.
  • 9 years of combined experience handling Finance, Human Resources, Administration, and Payroll.
  • Has vast experience in recruitment and all facets of human resource management for local and foreign companies; managed the day-to-day Human Resources, Payroll & Administration departments for more than 100 employees including maintaining and implementing company policies and procedure, staffing, learning and development, compensation, safety and health, employee engagement, government compliance, adherence to local labor laws and local statutory requirements.
  • Has supported company needs in recruitment, visa assistance in overseas country requirements for employment of Filipino workers.

OUR CORE VALUES Find reasons to choose us as your freight partner

Operational Excellence

We put emphasis on making sure that we deliver the tasks accurately, on time in the most efficient and effective way. We are dedicated to continuous improvement and consider every opportunity as growth and learning experience. We make sure that our processes can adapt to the ever-changing business environment of our clients.

Employee Focused

We take great care of our employees as they are a part of them MDPC Family. They are the single most important asset that we have. We make sure that there is a realistic balance between work and life. We value their contribution, seek their suggestions, and are  included in our decision making. We ensure that they are provided with the knowledge they need to effectively perform their job as well as being equipped with cross training abilities and the ability to train newly recruited staff. They are rewarded frequently for their efforts and as they progress within MDPC, including Promotions wherever possible within their teams.

Accountable

We work with the mindset that we are accountable for our actions. We take responsibility for our mistakes, make sure that corrective actions are put in place to ensure any errors cease by way of further training, updating notes and SOP’s if not captured initially.

Trusted Partner

We treat confidentiality with utmost importance. Confidential information is kept and protected. We will be happy to sign any confidential agreements/contracts our clients may request of us to ease any concerns. Without Confidentiality our business would not be sustainable. Our staff all sign strict confidentiality contracts with serious legal  amifications if broken. We are not just a 3rd party service provider, we are a partner. We move along with our  partners in fulfilling their operational strategic goals to comprehensively service their clients. By doing so propels their business and gives them a competitive edge against the competition.

Team Work

We collaborate with all clients and their employees. We build strong relationships with the people that we work with. We embrace all clients’ Manila office visits and ensure to make all our clients feel at home. For our employees at MDPC Manila, we have weekly basketball events, team building nights out, annual team building weekend away and anniversary celebration for another successful year of operation.

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