Updating of shipping line rates into the client’s operational system
Warehousing Order Placement
Email management, order bookings, escalation of queries
Customs Valuation-Compiling
Setting up of the SCA Screen and SCA Lodgement.
Purchase Order Management
Encoding and updating, communicating with Clients
Transhipment Monitoring
Updating the vessel details once the container is confirmed on board vessel at the transhipment port, and sending new arrival notice with confirmed vessel to clients.
Customer Service
Email management / Edocing / Requesting documents etc. with clients / agents
Delivery notification and monitoring, Booking FCL / LCL, Transport Planning, Container Dehire Management
AP/AR Processing
Monitoring Pre-alert and Clearance documents received, Allocation and chasing documents (import and export), Sending Pre-alert documents to agents around the word including AR
Sea Cargo Automation
Setting up of the SCA Screen and SCA Lodgement.
Other Data Functions
Any other offsite data functions that can be explained correctly in an SOP and that has the right guidance from our international clients.
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